Privacy Policy.

1. Introduction

22C Corporate Consulting (“we”, “us”, “our”) is committed to protecting the personal information of clients, website users, and prospective clients. This Privacy Notice explains how we collect, use, store, and protect personal information in compliance with the Protection of Personal Information Act, 2013 (POPIA).

By using our website or engaging our services, you consent to the collection and use of your personal information as outlined in this notice.

2. Information We Collect

We may collect the following personal information:

  1. Contact Information: Name, email, phone number, company name, job title.

  2. Transactional Information: Payment details, billing addresses, invoices, service agreements.

  3. Technical Information: IP addresses, browser type, device information, website analytics.

  4. Service Delivery Information: Project briefs, content, photographs, and coaching session notes provided by the client.

  5. Marketing Preferences: Newsletter subscriptions, event sign-ups, social media interactions.

We only collect information necessary to provide our services or comply with legal obligations.

3. Purpose of Processing

Your personal information is collected and used for the following purposes:

  • Delivering contracted services (website design, marketing, photography, coaching).

  • Managing client accounts, invoicing, and payments.

  • Responding to inquiries and communications.

  • Marketing and promoting our services (with consent where required).

  • Complying with legal obligations and financial regulations.

  • Improving our services and website experience.

4. Legal Basis for Processing

Under POPIA, we process personal information:

  • To fulfill a contract with you.

  • To comply with legal obligations.

  • With your consent for marketing communications.

  • For legitimate business interests, such as improving our services and client communications.

5. Sharing and Disclosure of Personal Information

We do not sell or trade your personal information. Personal information may be shared only:

  • With payment processors, banks, and financial institutions for transaction processing.

  • With service providers engaged to deliver specific contracted services (e.g., cloud hosting, photography editing software).

  • Where required by law or regulatory authority.

  • With your consent.

All third-party service providers are required to comply with POPIA and protect your personal information.

6. Data Retention

We retain personal information only as long as necessary to:

  • Deliver contracted services.

  • Comply with tax and financial regulations.

  • Address disputes or claims.

  • Fulfill legal obligations.

After the retention period, personal information is securely deleted or anonymized.

7. Data Subject Rights

Under POPIA, you have the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion or destruction of your personal information, subject to legal or contractual obligations.

  • Object to the processing of your personal information for direct marketing.

  • Withdraw consent where processing is based on consent.

Requests must be submitted to hello@22CConsulting.com. We will respond within a reasonable timeframe as required by law.

8. Security Measures

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction, including:

  • Secure cloud storage and backups.

  • Password-protected systems and encrypted communications.

9. Cookies and Analytics

Our website uses cookies and analytics tools to improve your browsing experience and monitor website performance. Cookies do not store personal information beyond what you provide voluntarily. You may disable cookies via your browser settings, but some website functionality may be affected.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

11. Updates to Privacy Notice

We may update this Privacy Notice to reflect changes in our practices or legal requirements. Updated notices will be posted on our website with the effective date. Continued use of our services constitutes acceptance of the updated notice.